FAQS

Frequently Asked Questions

Every day in our office we speak with our patients to answer any questions that they may have regarding the health and maintenance of their oral condition.

Listed below for your reference are the five questions that we are asked most often. If you would like to discuss any of these questions in more detail or if you have dental questions of your own, we invite you to call us today.

How often should I have a dental exam and cleaning?

The Canadian Dental Association (CDA) recommends a minimum schedule of every 6 months for a dental exam and cleaning. It’s important to remember that your dentist may recommend a more frequent schedule based on your particular mouth health and needs.

Maintaining a regular appointment schedule with your dentist isn’t just good for your teeth, it’s an important part of your overall health.

How to apply for CDCP

People aged 65 and over, adults with a valid Disability and kids under the age of 18 who meet the eligibility requirements All remaining eligible Canadians will be able to apply online in 2025.

Canadian Dental Care Plan

Can I apply for CDCP if I am already enrolling another government program?

If you are enrolling under other government dental programs (Healthy Smiles Ontario, Ontario Disability Support Program) and you are eligible for the CDCP, you can apply. Both benefits will be coordinated between the programs, so that your coverage will not be identical.

Direct insurance building

As a courtesy to our patients, we file all claims to your insurance carrier except those known not be covered, i.e., cosmetic, bleaching, oral health products. · Filling the claim does not guarantee coverage or payment from your insurance carrier. · It is your responsibilities to know your coverage and inform us of any treatments that may not be covered or that you do not want performed. If there is ever a question regarding coverage, please call your insurance prior to treatment to clarify details of your policy. · Any portion not paid by the insurance carrier is the patient’s responsibility. ·Any claim not paid by the insurance carrier within 60 days is also patient’s responsibility. You may be required to call on your claim to expedite payment. ·At your request, we will submit crown and bridge pre-authorizations to the insurance carrier to determine the patient’s estimated financial responsibility for this service. However, pre-authorization does not guarantee payment for those services.

Patients with insurance benefits

We have entered a new calendar year for 2024 and with that may come changes to your insurance plan. If your insurance plan has changed it is your responsibility to update us with your new health insurance information at least 3 days before your next appointment. Copay/Payments is due at time of service and if you don’t have insurance coverage or your new information verified at the time of your appointment You will be financially responsible for your full treatment cost. To avoid the charges please make sure you send us your updated information as soon as possible.

New patients welcome

Thank you for choosing Guelphview Dental as your healthcare provider. We are committed to offering quality care and personalized services. To help you get started, please find the new patient registration form attached, along with details about our services and providers. If you have any questions or need assistance, please don’t hesitate to contact us. We look forward to being your partner in health.

Cancellation Policy

Please note that once you have booked an appointment with us it means that we have reserved time in our schedule exclusively for you. If you cancel your appointment less than 24 hours before it is scheduled to take place, you will be subject to a penalty To avoid a cancellation fee, please provide cancellation notice at least 2 business day prior to your appointment. You can cancel or reschedule an appointment by emailing us at info@guelphviewdental.com or calling our office at (905)-877-3641

Email Us

Info@guelphviewdental.com

Address

232a Guelph St, Georgetown, ON L7G 4B1

Office Hours:

Mon - Sat: 9 -7 | Sun: Closed

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